Edwards motors are currently seeking a Service Advisor to join the dealership, based in Kempsey. This is an exciting reception based role.
Personal qualities required:
Working hours: Monday -Friday 08:00-18:00 and one in three Saturdays 8:00-17:00.
We pay a very competitive salary in line with your experience and there is also the opportunity to earn great bonus
The Service Advisor role is one of the busiest and most critical roles in our Dealership. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. The Service Advisor is the first point of contact for our service customers. They call customers in advance of their visit to the dealership to welcome them and ensure they are clear what they need to bring with them and to their visit. On arrival the Service Advisor will take the customer through all the necessary paperwork ensuring they understand all the technical terms of the work that needs to be carried out and price. They are responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle. It is also their responsibility to take payment, sell additional products and follow-up with the customer the following day to ensure they are happy with the work completed.
As with all positions within the dealership, Service Advisors are expected to uphold the highest ethical standards.
The successful candidate will receive full manufacturer and Edwards support throughout the apprenticeship to ensure they are fully trained and ready for the role. Successful completion of the apprenticeship will also result in a nationally recognised qualification!
We are currently looking for the right person to join our Kia Sales team here at Edwards. You may already have experience but you may also be looking for a new career in car sales! What really matters to us here at Edwards is that you are professional, passionate, proud, proactive & pleasant and have a real desire to succeed.
We are a well-established family-owned Multi- Franchised dealership in Kempsey and currently looking to recruit a fully qualified Motor Vehicle Technician & MOT Tester for our busy Service Department.