Testimonials

We believe that the most important opinions are those of our customers…

Volvo, June 2017

Great experience, friendly & very knowledgeable sales staff. Simple instructions and clear identification of documents and process. Very well looked after and a very positive experience.

L. Atkins

Kia, April 2017

Very friendly and helpful, well looked after - would certainly recommend and use again.

P. Allen

Volvo, March 2017

Excellent service - we have recommended to a friend.

G. Bentley

Mazda, March 2017

Ross was brilliant - patient, charming and explained everything very clearly. Thank you!


Kia, March 2017

Ben and Steve have been very friendly and helpful. Made us feel confident and comfortable making this purchase.

R. Leighton

Mazda, February 2017

Already recommended to a friend. Honest 'no-pressure' sales team. 10/10

L. Gayton

Kia, February 2017

Very friendly, informative and extremely painless. Really pleased with previous 4 cars we have owned and would definitely recommend. Thank you Steve.

R. Matthews

Kia, February 2017

Very friendly and efficient. Honest and not pushy. Would definitely recommend to friends & family.

D.G. Moore

Mazda, January 2017

Excellent service as usual, made welcome and comfortable. Thank you Clive!

C. Billington

Volvo, January 2017

Ross & Tom were absolutely fantastic. So glad I have done business here at Edwards. Amazing company with great staff.

J. Aubrey

Kia, January 2017

As with all previous experiences with Edwards Motors, excellent service and attention to detail. We will continue with the business in the future.

J. Jabczynski

Kia, January 2017

Ross was friendly & informative, and made the whole process go very smoothly. The vehicle is exactly what I was looking for and the warranty continuation is extra reassurance of the quality of the product - very important when purchasing a used car.

J.M. Brewer

Volvo, January 2017

My experience of this garage has been good and continues to be so. You will continue to have my custom.

S.J. Rowan

Kia, January 2017

This is my 4th car from Edwards Kia since 2003. Ben has been wonderful and helped with everything. Thank you Kia.

C. Gill

Volvo, December 2016

Nice, relaxed, "no pressure" buying experience. Was recommended to us and we will recommend too.

A.J. Parry

Kia, December 2016

Ben has been excellent for us, explained everything very well & nothing was too much trouble. Would definitely recommend.

E. Houghton

Kia, November 2016

Very friendly - throughout a very good purchasing experience.

J. Marsh

Kia, November 2016

Very pleased from start to finish - I would recommend to anybody. Thank you to Josh for being my contact throughout.

S. Bristow

Kia, November 2016

Handover was efficient and professional I would recommend Edwards Kia. 5*

J. Matthews

Kia, November 2016

Very good initiative by Josh, to call me before my service to ask if I wanted to look at new car options. Very good customer service and thorough discussion of my options. Really pleased overall.

K. Parsons

Kia, November 2016

Fantastic service from Steve again!

K. Kelly

Kia, November 2016

Everyone has been very helpful, courteous and understanding - Excellent!

M. Smith

Mazda, November 2016

I am a returning customer - having dealt with Edwards since about 1998. Clive Riley sold me my first Mazda2 - that says it all!

M. Overton

Kia, November 2016

I really appreciate the advice I received from Steve. He listened to what I wanted and did his upmost to ensure as a customer I was happy. Thank you.

S. Ireson

Kia, October, 2016

Friendly, helpful. Ben was excellent!!

D. Thatcher

Kia, September 2016

Ben Jakeman's customer service skills were excellent. A credit to his fellow colleagues.

B.J. Ball

Kia, September 2016

Steve looked after us from start to finish. Top bloke. Would recommend without hesitation.

L. Pope

Kia, July 2016

It was a pleasure doing business with Edwards. A very professional service.

K.J. Williams

Mazda, June 2016

I was treated as an intelligent person and all my queries were answered. All the small things I've wanted looking at on the car were seen to - completely to my satisfaction. Thank you!

A. Norris

Kia, June 2016

From start to finish we had a really great experience from Steve. Thank you very much.

P. Martin

Kia, June 2016

Not pressurised into anything, everything explained fully and clearly but not talked to like you were stupid. Everyone really friendly and treated like you are worth something.

L. Batham-Read

Mazda, June 2016

Excellent service once again. Thank you.

S. Wood

Mazda, June 2016

Brilliant service, a good experience from start to finish.

P. Jones

Kia, May 2016

Very satisfied with every contact we have had. Rob Pack has given us excellent service, explained everything clearly. I would certainly recommend Edwards to everyone.

R. COGGINS

Kia, April 2016

Fantastic, friendly service from Steve Kane. Very impressed.

Darren Hall

Kia, April 2016

We have received absolutely excellent service from your company. Steve Kane has been helpful and courteous throughout all our dealings while purchasing our new car, and all the staff are welcoming. A particular thanks to Steve, and we would have no hesitation in recommending Edwards Motors. Thank you.

R. POWELL

Kia, March 2016

Excellent. Rob has been a superb ambassador for your company. From the minute we came into contact until we picked up the car, he has been professional  and we would have no hesitation in recommending him to our friends and family.

 

L. CLAYTON

Mazda, March 2016

Pleasure to deal with Mike, particularly having to drive 200 miles! Made life easy.

 

D. GREEN

Kia, March 2016

I just wanted to express that Philip has been fantastic from start to finish and my experience with Kia has been great. Thank you.

 

S. PHILLIPS

Kia, March 2016

Excellent service every time we have come to Kia and will return again. Philip has been great and helpful throughout the latest purchase.

 

N. PRENTICE

Volvo, March 2016

Consideration, understanding, tolerance, patience and no overt pressure to buy! All very much appreciated, thank you.

D. ALLEN

Kia, March 2016

Rob was a pleasure to deal with – a very easy and pleasurable buying experience! Thank you.

 

C. THOMAS

Kia, March 2016

Very impressed by the thoughtful service and lack of pressure to buy.

 

M. R. WADE

Mazda, March 2016

Very helpful & personal service. Didn’t feel pressurised at all – no phone calls applying any pressure – found the whole process very easy.

 

C. L. HALL

Volvo, March 2016

Over the past 4 years I have had nothing but great service from Edwards, mainly on the service side. I have now had the pleasure of bying a new car through you. Ross and Peter have both been brilliant. Thank you very much and see you again soon.

M. HARRISON

Kia, March 2016

Considerably less pressure applied to customer. Never felt like we were being watched too closely. Much more approachable and comfortable therefore, than the other dealers we’ve visited.

 

M. BERRY

Kia, March 2016

Steve has looked after my father, mother and myself. He has been friendly, polite and professional throughout making the whole process not only smooth and simple but welcoming!

 

R. HARRISON

Mazda, March 2016

I was helped through the complex purchase process efficiently and most helpfully. I have returned to make a further purchase because I have been impressed by the service provided during the past three years.

 

J. FLETCHER

Mazda, March 2016

Clive has been very helpful, with clear explanation of the whole sales procedure.

 

R. K. WILLIAMS

Mazda, March 2016

Clive was really helpful and explained everything well, as this is my first finance on a car. Everything went smoothly.

 

C. HAMPTON

Kia, March 2016

This being out 2nd buy from Edwards – have dealt with Steve both times and feel we are dealt with in an honest and fair manner, we’re comfortable with our dealings with him.

 

J. SWEETMAN

Kia, March 2016

Fantastic, great service, very friendly.

 

M. PERKINS

Mazda, February 2016

A straight forward and honest approach matched by an efficient service. Many thanks.

 

C. FOSTER

Mazda, February 2016

I have loved my experience looking for a new car. Mike Hogarth offered the highest quality of service from start to finish never confusing me and always being clear and helpful. I would highly recommend to any friends or family looking to buy a car. Thank you.

 

J. SMITH

Kia, February 2016

We are all delighted with the friendly and can-do attitude from Phillip and Gerwyn. We have been made to feel valued and important, we are really very grateful. There really is nothing more that you could have done to make our new car purchase more special, and we thank you for that.

 

R. ADKINS

Mazda, February 2016

A much better experience than going to other main agents! – (Our 5th Mazda in a row)

 

M. CHALMERS

Mazda, February 2016

Mike, totally not pushy! Very professional.

 

I. JAKEMAN

Kia, February 2016

The 14 years I have had cars from Edwards I have found the professionalism, politeness and helpfulness of the service outstanding. It is a proper garage where the customer is always put first. I continually recommend Edwards to other people.

 

I. TAYLOR

Kia, February 2016

Phillip Laitt has given us phenomenal service. He has provided personal & excellent service and made us feel very welcome whenever we come into the dealership. When we next purchase another Kia we would love to deal with Phillip & would highly recommend him to our friends and family.

 

M. WEBER-NOURSE

Volvo, February 2016

Whilst we were on holiday last week, we had a problem with our Volvo V70, which is only a little over a year old. It was losing power and mis-firing. We took it to your facility in Kempsey and were somewhat surprised and delighted with the response we got from service reception

The car was tested almost immediately and the problem was found. Booked in for repair 2 days later, but what was so noticeable was the friendliness of all the staff

In particular Sarah, on service reception, went out of her way to book us in for lunch, at  a restaurant in Worcester, that was prepared to let us take our dog as well, whilst the repair took place, something that could have presented quite a problem for us

We were kept well up-to-date with the car’s progress, which resulted in very little disruption to our holiday

Overall, this is quite the best, franchised garage we have ever used. This is a real feather in Volvo’s cap.

D. & B. BRETON

Mazda, January 2016

Refreshingly no pressure sales, plenty of time to think about decision. Friendly and reliable, a pleasure to make the transaction with Mike.

 

W. JENKINS

Volvo, January 2016

Fantastic friendly service. Thank you!

 

N. MOGER

Kia, January 2016

Could not ask for anything better, Phil is a credit to the company.

 

A. STOKES